Goodie bags packed with special treats Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. While +44 203 059 8336 is Jet2.com's best toll-free number, there are 4 total ways to get in touch with them. Jet2.com and Jet2holidays interview details: 301 interview questions and 216 interview reviews posted anonymously by Jet2.com and Jet2holidays interview candidates. Join us if you have the IT know-how or project skills to keep our Network, PCs, apps and websites running. Just be prepared, I applied online. Our customers were treated to a VIP customer experience, including: Over a phone call, you connect with a customer service representative in real time, and you can enjoy hassle-free services. First, an online assessment. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Holme: 22,300. Big celebrations - we've scooped a number of awards at the Travel Weekly Globe Awards! You can email the site owner to let them know you were blocked. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! Even though I had three questions to ask them during the end of the interview they only allowed me to ask one of these question before hanging up . I interviewed at Jet2.com (Manchester, England) in Apr 2017. Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . Jet 2 Holidays recruitment team has been very professional. A Customer Service Advisor's primary goal is to resolve all customer queries and ensure that customers are satisfied with the company's service or products. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. We constantly innovate by analysing customer behaviour and optimising our websites to exceed expectations. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! Interview. The process took 5 weeks. How do I set up a search agent alert? To get all information about your flight, you can visit the Jet2 customer support page. Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I interviewed at Jet2.com and Jet2holidays (Palma de Mallorca), Group activity to make a bridge or animal out of paper . Again, I received no email invitation and called them twice. What questions are asked for a resort customer care role in the video interview. om ons te informeren over dit probleem. Il primo step si basa su una video interview su una piattaforma. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Followed by a video interview. I was told I passed this as part of the call and would receive an email invitation to an assessment day. Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. enviando un correo electrnico a Contact us by phone. Internet and download speeds. Reporting to the Recruitment Systems Manager, I am responsible for the continued development, support and maintenance of all internal and public facing recruitment applications and web sites including the Jet2careers site, the Kenexa Brassring . Applied on the 11th of February. Responsible for overseeing the Customer Relations team, ensuring a VIP customer service is delivered in a timely manner, in line with ourSLAs and service standards. I interviewed at Jet2.com and Jet2holidays (Leeds, England). Responsible for resolving our customers concerns after their return from holiday, our customer service executives collate information and correspond with our customers to ensure a resolution is reached for each and every query. One of the most positive interview experiences I have ever had, I applied online. What do you expect your working day to be like? Discover more about our customers and help us spread the word about our award winning brands. She explained to me perfectly through the phone what i needed to do. Thorough but very friendly. telephone interview with HR/recruitment. And we focus on delivering these values at all times. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. The support team members will assist you thoroughly within the least possible time. Will be contacted by a third party company for pre employment screening, I applied online. Anonymous Interview Candidate in Leeds, England, I applied online. Step four: face to face interview. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Jan 2023. What a joke. I then received an email inviting me to a phone interview at a date and time that suited me. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. I interviewed at Jet2.com and Jet2holidays, Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired
I interviewed at Jet2.com and Jet2holidays, Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired
10 min telephone interview
I interviewed at Jet2.com and Jet2holidays. per informarci del problema. Il primo step si basa su una video interview su una piattaforma. The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. Was ok. No apology or response to emails advising error. An alternative way to get help from a customer service phone number is as follows: Jet2 Airlines offers you round-the-clock assistance. Throughout the who process of submitting your online application form, they are there you answer any questions you may have about the role or about the application process. 1 Jet2.com and Jet2holidays Administrator interview questions and 1 interview reviews. Once you dial the customer service number, press the pound button on the dialer and then select 4. try to sound engaged and interested. They changed dates and ignored my emails asking for a new date.just expected me to drop everything. Nous sommes dsols pour la gne occasionne. We constantly innovate by analysing customer behaviour and optimising our websites to exceed expectations. On 8th June my friend and I dropped cases off at airport. Birthday cake I applied online. Extremely helpful assistant. when did you give VIP service. Every process has own aim to demonsrate my skills. I told him part was through the salary is half of that I am on now for Mon-Fri and he said the salary is as is if you dont like it we won't take you through to the next round and you can withdraw your application - the other reviews hit the nail on the head! This is a great quality for a customer service advisor to possess. Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. Show empathy. A career with us means you'll be a part of our fast-growing business and share in our many successes. The phone interview (17th of February) was short and simple, not very detailed. For press and media enquiries, please call our Press Office Team on 0113 243 1355 or email PressOffice@jet2.com. Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. #Jet2 #CheersTo20Years. Non ho ancora fatto il secondo step. It seems taht they are really care about this recruitment process. Securing accommodation contracts, hunting down new properties and ensuring our hotel selection is tailored to meet the high quality standards we expect for our customers. The next best way to talk to their customer support team , according to other Jet2.com customers, is by calling their 0871 226 1737 phone number for their Customer Service department. Documents checked and uniform sizes taken. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. What is the interview process like for a home working contact centre advisor with Jet2? Step four: face to face interview. Our Administration Support colleagues play an integralpart in ensuringour post travel customer queries are resolved as soon as possible, by assessingcustomer correspondence and supporting our Advisors to investigate queries. Based in the UK, we support our teams in destination to deliver a VIP customer service. The phone interview (17th of February) was short and simple, not very detailed. What They Want to Know: Interviewers want to know how you'll respond to and diffuse negative emotions from challenging customers. The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. Remain impartial. Youll enable the business to thrive by providing the numbers and insights crucial to our success. The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. And we focus on delivering these values at all times. The process took 1 week. Cheers to 20 years, and many more to come. Non ho ancora fatto il secondo step. Welcoming our customers at Check-in, working in the Baggage Hall, on the Ramp or even Driving our trucks. Just do your research and plan your answers with specific examples to demonstrate that you understand the basic principles of customer service and you will do just fine. Basically I applied online and within 2 days I was successful enough to get through to the stage where they rang for a phone interview. I thought I had done very well in all of these however I was unsuccessful. I applied online. Slightly unprofessional. Based on 55 salaries posted anonymously by Jet2.com and Jet2holidays Customer Advisor employees in Newport, West Midlands, England. View All. Copyright 2017-2022 www.travohelp.co.uk All right Reserved. We're proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. to let us know you're having trouble. #Jet2 #CheersTo20Years. Youll keep us flying and give support both in the air and on the ground. The roleplay was fairly easy and the interviewers were very nice. Press 1 if you need to ask a query related to a website or mobile app, You can press 2 for commercial booking, Press 3 if you have a query regarding individual bookings, For general inquiries, press 4, Then a 1 to 1 interview followed by a role play when a customer has hand luggage to big and to heavy you must tell them they have to pay being polite and sympathetic, Anonymous Employee in Manchester, England, I applied online. What are the biggest competitors in our industry? A huge thank you to everyone that voted for us Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. Step three: online video assessment where the candidate has to record answers to the questions. Asked 19 November 2022. 1. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Based on 52 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Feltham, England. A presentation to start. It also shows that you are taking the interview process, and therefore the role and the business, seriously. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail When customers were in need of something, I worked hard to answer their questions, and if I . 3. The process took 4+ months. Sign Up for Job Alerts. Free interview details posted anonymously by Jet2.com interview candidates. Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. The airline gives you complete assistance if you need to contact Jet2 to get help via social media platforms. 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. .css-1kyouo5.css-1kyouo5{color:white;border-radius:2px;background-color:#1861bf;}, I interviewed at Jet2.com and Jet2holidays. Can you buy an extra seat on Qatar Airways? scusiamo se questo pu causarti degli inconvenienti. 3 4. These contact details are for the media only, and we are unable to respond . Randstad Scotland Facilities Management Team are currently recruiting for 6x Customer Service Advisors . 7 Jet2.com Customer Service Agent interview questions and 4 interview reviews. Glassdoor users rated their interview experience at Jet2.com and Jet2holidays as 65.0% positive with a difficulty rating score of 2.62 out of 5 (where 5 is the highest level of difficulty). Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Step one: submitting application. Very happy overall, online portal with pre recorded questions and get 2 chances to submit your response. Wenn Very Friendly. Do job interviews put you in a cold sweat? Visit this page; Cabin Crew. Third and final stage is telephone call asking about the company. On the 21st of February I have, finally, been sent an email with my interview invitation. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Thank you to all of our lovely customers who helped celebrate this milestone with us, we couldnt have done it without you! Followed by a video interview. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Also, it might take some time to get a reply from the airline personnel. pour nous faire part du problme. Our recruiters in the sales, marketing and customer services sectors outline their top interview prep tip in the video below: Customer service job interview questions. I was told that I would be contacted in the next 48 hours should I be successful. Disculpa Over 60% of our holidays are sold online! Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Our growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas. construction, trades & mining. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. A lot of time invested in a very long application form online and assessments online! I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. Excellent explanation of job decription. A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. Visit this page; Pilots. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. I applied online. job category. Choose how to contact us. Our multi-skilled Travel Experts are here to help our Customers before, during and after their holiday. I know I havent got the job which is why Im writing this now. Jet2 customer service live chat support option is not available for any user. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Dec 2017, Awful team in recruitment. temp to perm.
With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. 8 Jet2.com and Jet2holidays Customer Services Agent interview questions and 5 interview reviews. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Delivering VIP Customer Service. Our Holiday Operations roles, both Overseas and in the UK, help our customers Have a Lovely Holiday. telephone interview with HR/recruitment. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Contact Jet2holidays, Jet2CityBreaks and Jet2Villas. Jet2 to get all information about your flight jet2 customer service advisor telephone interview you can visit Jet2. Not very detailed Office teams perform a wide range of roles pivotal our... 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These values at all times anonymously by Jet2.com and Jet2holidays customer Services Agent interview questions and interview. Interview invitation was short and simple, not very detailed for pre screening... Salaries posted anonymously by Jet2.com and Jet2holidays customer Service inviting me to a phone jet2 customer service advisor telephone interview a! Record answers to the questions optimising our websites to exceed expectations a date time. On 0113 243 1355 or email PressOffice @ Jet2.com fleet of Aircraft expertly! Helpful, - Newcastle upon Tyne, United Kingdom Area and simple, not very detailed writing this.... My skills Derby, England ) in Jan 2020 Legal, Retail and Admin a lovely holiday do. Service Advisors to be like thoroughly within the least possible time ( Palermo ) in 2017. Di problemi ed un colloquio successivo and 6 interview reviews to 20 years and! Our Developers and testers work with our business engagement team to deliver solutions.