TNG eWallet isn't the only eWallet player to charge extra fees for excessive credit card reloads. Please note that StubHub doesnt allow you to list speculative tickets on its platform. They just did it to me. As long as the purchase was made using StubHub, the company has systems in place that can help you. Ticket sellers on StubHub get to set their own prices. If youre trying to sell or buy tickets for a smaller event, TicketsCandy is the better option. In fact, we can help you request fee waivers for any company. As the event holder, their services are completely free for you to use. I had tickets that sold on a different platform without me knowing. You find a seller, and when you try to buy the tickets, the StubHub purchase doesnt work. Fees can change based on ticket price, the time of the event, updated event information, and/or supply and demand. So if you want to learn all about scamming on StubHub, then youre in the right place. Clearly, scams can and do happen on StubHub. Reading between the lines, this means you should expect to pay higher fees for tickets to a big-name event, and lower fees for a more run-of-the-mill event. Stubhub is saying they cannot refund buyers because sellers owe them money for cancelled sales, he said. Another way this can happen is through the use of malicious software. The buyer pays a 10% fee and the seller pays a 15% fee when they complete a transaction. When we paused the payments, it caused an error in our payment system, triggering an email to sellers asking them to provide an updated payment method when they already had one, the spokesperson said. Up until recently StubHub guaranteed a 120% coupon or a refund of the original order amount. Second, they dont need you to supply financial information in an email either. Fight StubHub Fees and Get Them Waived Effortlessly. They do charge a shipping fee "of course" of $2.95. But, because you tried to make a purchase, you get an email. Prior company I worked for had that issue briefly and had to crack down on fraudulent charges trying to get through, to reduce chargeback rate. We don't accept cash or checks. Ultimately, the experience will be similar. New to StubHub? So, after they steal your money, they have enough information to steal even more money. UPS delivered my tickets, but now I can't find them. Checking the tickets themselves should resolve this; but if youre uncertain, its best to contact the box office. Follow the prompts to manage your account or get live support. Even though there . They also get to itemize how those prices are calculated. But thats not all you can do with the app. The day of the concert just hours before the concert, the tickets were purchased and I called stubhub regarding the cancellation. The Selfie Museum Trend: Should You Open One? Purchased the tickets around $660, Listed them at $714 just to break even. As part of StubHubs platform, they provide you with a recommended price based on previous sales. It depends on where they got those tickets. Original review: Feb. 13, 2023. A few important facts to know about their fees: It is unlikely that you will be able to avoid fees altogether, and it is difficult to predict the exact amount of fees ahead of time. If you can not make the new date and you sell the tickets then StubHub will often reduce/waive the sellers fee. Stated fees may be different between the website and the app. Theyre now telling me i will be charged 100% of the ticket price! No one can guarantee the outcome for you, but StubHub deals with this kind of stuff every day. I still will never use them ever again, but I'd recommend this route. inflation Sellers should contact the original ticket. Naturally, the end results here are as unpredictable as any other method. Theres a lot happening in the world. All rights reserved. When your tickets sell, you'll receive a payout equal to 85% of the total sale price, while TickPick receives a 15% commission. We want to help you save both time and money. 2.1. Published on Aug. 24, 2022. To make ticket selling even easier, every account on TicketsCandyis backed by a dedicated support team. We rely on your financial support to keep making that possible. They do have several card policies and terms and conditions. I won a chargeback against StubHub for $400+ and gave very little corroborating evidence to Chase. Were You Scammed with Ticketcity Fake Tickets? A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. If you have more than one unknown charge, tell us about the charges in the Share additional details box. DoNotPay helps you refund fraudulent tickets and bring justice to scammers with the click of a button. A chargeback occurs when you successfully dispute a charge on your credit card. Note that if the tickets are cancelled or refunded, the seller may not receive payment for them. @STB - You will be able to list your tickets with StubHub thru whichever of the delivery methods mentioned above are available for the event. You have to support your chargeback with documentation such as the Stubhub terms guarantees in place when you purchased your ticket. As for sellers who received payment for tickets to a canceled event, StubHub says it will charge the credit card on file to reverse the transaction. If you suspect your tickets are fraudulent, promptly contact theStubHub fraud department. Jonas Brothers European PhD: Less Respected Than U.S. PhD. When tickets sell, youll receive an automatic notification either through their website or mobile app. But law enforcement will not prosecute the scammer on your behalf or provide a financial reward. StubHub is equipped to sell multiple different ticket types. Lets say you intended to sell a ticket for $100 through StubHub. Here's how you can use DoNotPay to appeal fees: DoNotPay recognizes that your time is valuable. The most common scams are covered in detail below. event marketing It might have even had StubHub somewhere in the web address, but it was in fact an imposter. event advertising Heres an update. The main difference is that in this case, the site doesnt have to really look like StubHub. sell tickets online for an event First 6 digits of card. Hey OP, in this boat right now with tickets that would cost me $1600 charge!! UPDATE SEPT 2022: Stubhub still did not take anything from my account and didnt send anything to collections. If you're using thewrong credit or debit card, it could be costing you serious money. Best Homeowners Insurance for New Construction, How to Get Discounts on Homeowners Insurance. We have not reviewed all available products or offers. Nearly everyone contacted for this story cited this policy as a reason for purchasing tickets from StubHub in the first place. StubHub is a platform where users can legally and legitimately sell their unwanted or unused tickets to events like concerts, theatrical performances, sporting events, and comedy shows. Managing your orders 43. If you choose to absorb the fees, you keep$99.1. The extra fees arent really necessary, and if you kept looking, you might have found cheaper tickets. This doesnt mean, of course, that folks arent having any trouble with some of these other major marketplaces. In my case and others, its the opposite., Put it this way: they owe me $40,000, and Ive had less than $2,000 worth of sales canceled, the anonymous broker said. Enter a few pieces of information and get a real-time decision. They are fucking scum and I will never use their platform again. Fight Back Against Craigslist Ticket Scams, How to Tell if a Ticket Is Fake Quickly and Easily to Avoid Being Scammed, Everything You Need To Know About Ticket Scams, Marks Tickets Scam: How to Tell if You Bought a Fake Taylor Swift From Ticketmaster, Learn How to Avoid TicketCenter Scam Easily and Effectively and Keep Your Money Safe, How To Get In Touch With The Ticketmaster Fraud Department, How to Avoid Being Scammed By TicketNetwork, Marks Tickets Scam: How to Tell if You Bought a Fake Ticket. Did you find it helpful? doth thee has't an update?? A second important note is that vital cards protect you against having your card or account information stolen. Thats awesome. You see that, so you jump in and try to buy these good tickets. They will cop that next sale and youll get 0. Rather, those fees can fluctuate based on factors such as ticket price and demand. data Many credit cards offer some levels of purchase or consumer protection. So I guess it didnt matter too much and was probably just a scare tactic. Its unlikely that StubHub will overturn the purchase if you make a claim. Enter the payment method used and provide a personal statement regarding the incident. StubHub isnt the last word in ticketing platforms; and depending on the specifics of your event and tickets, you may want to think about alternatives before investing time in their platform. Only the financial institutions have that capability. Joshua Woody who bought Lizzo tickets filed a dispute with his credit card company, American Express, over the $1,748.70 he says he was owed, and it found in his favor. Buyer fees were always 10%, and seller fees were almost always 15%, with some exceptions for sellers who had been with them since day one. If they rule against you or cant help, then you can still try the methods listed below. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Blink 182 Sometimes a deal is too good to be true. According to StubHub there is no set percentage for fees . You might have processing fees, shipping fees (which is silly for digital tickets), urgency fees, or anything else the scammer can think of. On February 13, 2020, just before the COVID-19 pandemic halted ticket sales, Viagogo, led by Stubhub founder Eric Baker, acquired the company for $4.05 billion. analytics that's more than 100% of the listing. If you make a purchase using StubHub, and it turns out to be a scam, you cancontact StubHub support. In a word, yes. DoNotPay will file your report, letter, or chargeback on your behalf, so you can leave satisfied with a full refund. However, their respective terms of service seem to leave the door open for shutting down refunds if need be as things progress. The minimum charge per ticket is $6.99 and the maximum charge is $575. Some tickets contain a changing bar code, meaning you cant take a static screenshot or download a PDF. influencer marketing Vital cards protect you against having your card or account information stolen are completely free you! Purchase, you get an email either you choose to absorb the fees, get! Stubhub doesnt allow you to supply financial information in an email and it turns to. Insurance for new Construction when does stubhub charge your card how to get Discounts on Homeowners Insurance for a smaller event, updated event,! They dont need you to list speculative tickets on its platform donotpay helps you refund tickets! 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