superdry return policy uksuperdry return policy uk

We'll send a return slip to you. For both menswear and womenswear, Superdry offers unique style, which draws inspiration from Japanese graphics, American vintage and classic British quality. You must offer a full refund if an item is faulty, not as described or does not do what its supposed to. u)Iv4RGSPsPiN&/Iv9v 5`5*$r?QwmvY$ 08I{df\?~{LocF&A"z^azbAC]L!/u&V`, oX~CJx`OAHUVMbGdKB[Y(UuYX{$Q%(fx<2{4qx[ Can I return a faulty item at Superdry? Enjoy Superdry discount codes and promotions for premium clothes (hoodies, trainers, jumpers, T-Shirts, coats, jackets, etc.) Purchases made online or in an official Superdry store between October 1st and December 24th 2022 can be returned until January 31st 2023. We do not allow returns, exchanges or refunds on sale items. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. If your purchase is made internationally then the return cost is your responsibility. The majority of these reasons narrow down to the shopper's decision. Enter the order number, postcode, and email, and select proceed. You do not have to refund a customer if they: You have to offer a refund for certain items only if theyre faulty, such as: Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. With just a few steps, you can quickly get your refund and have your money within the least time possible. 6. A return request should be raised via email, through your account or in-stores prior to the return. #2: When You Bought The Product In A Local Store: If you return a product within 14 days of purchase date, you can get a full refund; Buy One Get One Free Promotion: In this case, you will only get a refund if you return both products; if you return just one, you wont get a refund. Does BJs Accept EBT Card For In-store and Online Purchases? SUPERDRY_12345678). The last thing that you want or need is to buy an item just to discover that you dont like it or that it doesnt fit you. Got it! T: +44 (0) 01242 578 376 E: company.secretary@superdry.com. x\Ys~w! 4. Store returns. You can read our full privacy policy (which incorporates our cookie policy) here. You can find your local drop-off point by clicking the . Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. You can request the purchase for returns between 18th October 24th December till 31st January. Create New Return. You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel. %PDF-1.7 2. A refund will be presented in the original method of tender, provided that all criteria in this policy are met. Does Walmart Accept EBT? Purchases made online or in an official Superdry store between October 1st and December 24th 2022can be returned until January 31st 2023. Whereas if you have proof that the product was defective at the time of its arrival then customer care will help you figure out the query. Unfortunately, this is not something that Superdry guarantees outrightly. All Superdry . Enter your full order number, including any text, in the designated box (e.g. Any such monetary refund can take up to 7- 14 business days to reflect in your account. Take advantage of these three steps to get your Superdry refund: We will send your request for a Superdry refund once you've completed these steps. City, State/Province, Zip or City & Country Submit a search. Returns can take up to 10 working days to process from the date they arrive at our warehouse. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. Once the product is shipped to the warehouse, the employees will verify it and check it. In the financial year ended April 30, 2022, Superdry Group generated a revenue of 384.1 million British pounds through its retail division, up from around 342 million British pounds . Here is Everything You Should Know [Updated], Ensure you request a return within 28 days, Necessarily have an original invoice and the original packaging, The product must not fall under exclusions, As long as the product has a valid price tag it will be acceptable for a return, special offers or clearance sales on the website, Advertisement products with some discounts or percent off signs, Gift cards, inner wares & swimwear products. Check out this article to know more. Order Number *Required Field. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). In all other instances merchandise must be returned within 14 days of delivery, with price tickets still attached, packaging intact and in its original condition as determined by us. ldfJ-SZ/>@akI2P$Gx$4 r%5HnMmClNFdGj"9**3Mfz$_(ogM12KhWbS&/S&YI/Q0Upt "}scun?E'M-KktbQB%5l)4iUo/fHC8jOptVsu>!bRu-n{kKiNu^^x8ghybk7/w#spv-/+q?a@+y^_vH ^o2x$~&x1^FkkSO2|X(2} Guidelines include the following: Return your item in good and original condition. As soon as they complete the process, you will get an email. However, in case you only return a part of the product bundle you bought, you will get the saving deducted from your refund. Fill out the necessary information and start your returns. The label will be valid for 7 days from the date that the return is generated in the portal. 2. No cash refunds on Gift Vouchers Gift Vouchers only valid for purchases on www.superdry.co.za No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. XL\l+ L%u-eAaH?l0' }]Z4aXi:&;j2s?mS=[n. 7. All returns must be accompanied by an invoice. This could be a sales receipt or other evidence such as a bank statement or packaging. It will take 7-10 business days for Superdry to process your refund. 2. What are the Criteria for Superdry Return Policy? Wait for a confirmation email once Superdry has refunded your money. Your email address will not be published. 1.95. These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. 5. SUPERDRY_12345678). 5. z0`WNbS0j~-15Lo>F+uB%4c7BB"xX)+SfaLIVe=^. dxRQGA$Rz d`9{R&I If you wish to return a product, we request you to pack it in the original box along with the original invoice. Superdry Returns Policy applies. According to the Superdry return policy, you have different options to return a product: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. Health Service Discounts 10% off full price purchases, subject to availability. It will help you with easy returns and exchanges. The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. You only have to accept returns from the person who bought the item. Again, you have different options: Please notice that no matter the case, you need to bring the valid receipt of the order with you. Superdry customers, she says, "want to be seen to be on trend" and while the company was once seen as fresh, "newer brands filled the space and cheap competitors provided the look for less". Restrictions apply, see https://www.superdry.com/terms-and-conditions for full T&Cs. Original Proof of Purchase must be presented for a Return or Exchange. 4. Superdry expects its customers to return items within twenty-eight days from the date of the purchase. It is very important when you return an item that we know the order number to which it relates and your details. 1. We have provided detailed information for your returns and a simple guide to the Superdry return policy. Ensure that you make a valid return request online and even in-store. Visit our returns portal - https://superdry.returns.international. These include cosmetics, fragrances, swimwear, and underwear. Items cannot be returned to a Superdry concession or franchise. Claiming a Superdry refund is not as easy as it sounds. SUPERDRY_12345678'. Superdry Plc Unit 60 The Runnings Cheltenham Gloucestershire GL51 9NW. It will take 28 days even if you return with a gift receipt or gift voucher. After the company receives your returned product, they should take between 7 to 10 business days to process it. Guidelines include the following: Superdry offers the following four ways to return products: Follow these steps if you want to return your item online: Use the following process if you have bought your item from abroad: Use the following process to return your Superdry item to a store: Follow these steps if you want to return a product purchased from the US: Buying something you don't want or have changed your mind about doesn't mean you must continue using it. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Help you enjoy free trials without commitment, You bought the wrong item or changed your mind after receiving it, if Superdry delayed your purchase, and you don't need it anymore. Enter your full order number, including any text, in the designated box (e.g. For safety reasons cash refunds may take up to 7-14 business days from date of processing (depending on your bank). You can ask a customer to prove an item was faulty when they bought it if they ask for a repair or replacement after 6 months. For further information regarding whether returns are free for your region, please click here. The label will be valid for 7 days from the date that the return is generated in the portal. Yes, Superdry provides free returns. Buy One Get One Reduced Promotion: In case you return both products, you will get a full refund. Please take your order confirmation email with you and ensure your items are in its original condition and packaging (including tags attached). A customer has accepted an item if theyve: You must repair or replace an item if a customer returns it within 6 months - unless you can prove it was not faulty when they bought it. ^|G/0oquSS.lo*?Oc We ask you to take reasonable care of the goods you purchase while they are in your possession. In-store: You can visit the store with an original invoice and submit your reason for return. Without these details we won't be able to take the action you require. when you have to offer refunds and accept returns. endobj It will take only 2 minutes to fill in. Enter your full order number, including any text, in the designated box (e.g. The refunds will take at least 10 days to process in your account. You can process the returns at Superdry stores and on the website as well.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); 1. Returns can take up to 10 working days to process from the date they arrive at our warehouse. At Superdry, all the items are covered for 12 months if there are any manufacturing defaults, I can be returned. Guide for Groceries, Amazon Fresh & Whole Food Items, Does Dollar General Take EBT? Every return should contain the original packaging. You can override all the hurdles associated with your Superdry refund with DoNotPay. Each Buyer shall be entitled to a return for Products acquired through this Site, subject to the compliance with the terms and restrictions set out below. After this, you should expect to get your refund within 5 business days. You can process the returns at Superdry stores and on the website as well. Jackets from 25. DoNotPay guarantees aneasy way to get Superdry refunds. You can find your local drop-off point by clicking the link at the bottom of the returns portal. 1. Gift Vouchers only valid for purchases on www.superdry.co.za. stream 'Q4qW;^;do VwEv As soon as you have the form complete, you should pack the item in the original packaging if possible, and include all the documentation necessary so that the return process can begin. 4 0 obj Nov 3, 2022. For private shareholder enquires please call the shareholder helpline. Proof can be an original invoice, email confirmation, billing receipt or a copy of a bank statement. . Superdry reserves the right to alter these terms and conditions on reasonable notice. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). of my personal data for marketing and profiling purposes. DoNotPay offers a wide range of services apart from Chargeback Instantly UK. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. Discover the Consumer Refund Service and what they can do for you. The 30-Day Return Policy is applicable to all products sold on Superdry.com While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. <> Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Sale of goods and services and data protection. Here is All About It [Updated], Does Amazon Accept EBT? Unit 60 The Runnings Cheltenham UK Social Media: Superdry About Us. They have another 14 days to return the goods once theyve told you. The products you request a return for should not be a part of these exclusions. Choose which courier service you would like to use to send the return back to us. Sales of this kind are known as distance selling. on Gift Vouchers. 4. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. Superdry, which saw co-founder Julian Dunkerton return to lead the company last year, also blamed poor sales of old designs by the previous management. Customers have up to 6 years to make a claim for an item theyve bought from you (5 years in Scotland). You may also return items to official Superdry stores in the country of purchase. All capitalized terms, unless defined herein to the contrary, shall bear the meaning assigned to that term in our "Terms and Conditions" which can be accessed and is also available elsewhere on this Site. We use some essential cookies to make this website work. https://www.superdry.com/terms-and-conditions. . Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. As soon as it has been processed you will receive an email to confirm. All criteria under the Returns and Exchanges are met. Superdry allows its shoppers to seek refunds for their purchases if they've changed their mind about a particular product or want to buy another product. - Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. Fill in the return label and other required documents before you return the product. 1 0 obj Required fields are marked *. Choose a trackable service to send the package because the brand does not reserve the responsibility of the package until it reaches them.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); The store associates do require proof of your purchase. 1. You can find your local drop-off point by clicking the link at the bottom of the returns portal. You can find your local drop-off point by clicking the . As it is usual, the Superdry return policy also mentions some of the products that cant be returned. Since Superdry wants to ensure that all their customers are happy with their purchases, they allow you to return an item within 28 days of receipt. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Does Big Lots Take EBT Cards? 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 11:00 - 18:00. . Save my name, email, and website in this browser for the next time I comment. Superdry brings you distinctive and. B+=u9~y_ *RQlQvqz@4~zn0L C Any form of Superdry discount or promotional codes used will not be eligible for refunds, returns or exchanges. If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost. Ends 4 Days 08:18:51. Currently, Superdry return policy claims to avoid exchanges. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Proof of purchase required. Reporting & Policies - Superdry. By using this Site, you consent and/or accept all such cookies. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. Enter the order number, postcode, and email, and select proceed. RBcpO- If a customer has accepted an item, but later discovers a fault, you may have to repair or replace it. endobj We have helped over 300,000 people with their problems. Superdry: Authentic Premium Style \| Men's & Women's Clothing Return your item in good and original condition. Only a few Superdry stores sell vintage products. Visit our returns portal - https://superdry.returns.international. <> All returns must be accompanied by an invoice. Enter your full order number, including any text, in the designated box (e.g. They have another 14 days to return the goods once they've told you . They do not have to provide a reason. No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. When you are not totally satisfied with the product you bought, you surely will think of returning it. If in any case, you lose the original receipt, you might have a confirmation email. Select which items you wish to return, the reason why and whether you would like a refund or exchange. top 20 stores with the best return policies. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? For team members based in stores you should return via click and collect. Here are four common reasons why you would want a Superdry refund: Superdry expects its customers to return items within twenty-eight days from the date of the purchase. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). 105 Superdry Locations in the United Kingdom. In respect of merchandise purchased using a gift voucher, the refund will be done in the form of a gift voucher. Print your returns label and attach it to the parcel. 3. You can change your cookie settings at any time. A return request should be raised via email, through your account or in-stores prior to the return. A customer has the same right to free repairs or a replacement regardless of whether they have a warranty or guarantee or not. Refunds will be processed to the original payment card. Our registered office is Unit 60, The Runnings, Cheltenham, Gloucestershire GL51 9NW. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. Enter all relevant information, such as the reason for a return, product serial number and so on. The Superdry return policy states that once the associates verify the product, they will inform you if they accept the request for a return or not. The vintage stock is original and has a slightly lighter color in terms of its look. Sit back and relax while we do the work. The best thing you can do is to check Superdry return policy before you actually make the purchase. You have rejected additional cookies. 2. The vintage return policy applies to vintage items which are in stock. Please ensure items are in their original condition. Mens Womens; My Account Wishlist; My Account Wishlist. But, without knowing the process and exception cases how will you do it? Items purchased using a gift receipt can only be exchanged, or a gift card issued. At Superdry, we believe in adventure and discovery, in going to the source, in working with the best artisans to create beautifully crafted pieces that stand the test of time and leave a positive environmental legacy . Multi-Buy Promotion: In case you return both products, you will get a full refund. T: 0870 889 3102 Discover the latest trends in menswear & womenswear at Superdry US. As long as the policy requirements, the defective pieces are not acceptable in-store or even online. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. You're more than welcome to return or exchange your order to a direct Superdry store convenient to you within 28 days of your purchase date. Select which items you wish to return, the reason why and whether you would like a refund or exchange. knew an item was faulty when they bought it, damaged an item by trying to repair it themselves or getting someone else to do it (though they may still have the right to a repair, replacement or partial refund), no longer want an item (for example because its the wrong size or colour) unless they bought it without seeing it, personalised items and custom-made items, for example curtains, perishable items, for example frozen food or flowers, unwrapped CDs, DVDs and computer software, told you theyve accepted it (having had enough opportunity to inspect the item before confirming theyve received it). These are the top 20 stores with the best return policies. It might take 5-10 business days to have the refund credited into your account. You have to visit the international return portal and fill up the form. 7. Original Proof of Purchase must be presented for a Return or Exchange. Return to Nav. Please note due to hygiene reasons, we are unable to accept any returns or offer any refunds on underwear, swimwear and cosmetics. They will go through the packaging and then share an email confirmation for the request for a return. Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. I_`xulywI{e_q8PEN;r$x> nL%3r#7iX'{yZK}!uFHVir{a* 4lW1 g`o50W^"tgm%j7}Q*p7E1SGxOGeYV)Hg[+qhlS~Nmb euRwxbFW C 0QVT{R'[vyc' According to the Superdry return policy, you have different options to return a product: #1: When You Bought The Product Online: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. When trying on items of clothing, please ensure that you are not wearing make-up, perfume/aftershave or deodorant which may leave a scent or marks on the item. Ensure that there are no cosmetics on your item while returning it. SUPERDRY_12345678). What proof can I carry for the purchase I made at Superdry? Find your nearest Superdry Store in United Kingdom. By clicking on one of the below buttons, I subscribe to the newsletter. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. So, one of the things that you should make sure to tell Superdry is your order number as well as if you prefer to return the product for a refund or if you want to make an exchange instead. SG orders can be sent back to us via a drop off in our Funan store located at 107 North Bridge Road, Funan, #01-06, Singapore 179097. Make sure the product is in sellable condition. Proof of purchase required. Online: You can easily return your order by visiting the online portal of Superdry. Online: You can easily return your order by visiting the online portal of Superdry. Expect to hear from them once they've received your request. No cash refunds Dont include personal or financial information like your National Insurance number or credit card details. However, it can be hard to find all the information in just one place. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.52] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> If you purchase an item online or in-store then you will be able to process the returns. a free delivery in the UK mainland, plus the usual free returns. vQAIZ^y+]V}Jq=>24*=q6dVEZ-./ Zf* ? You have to adhere to their return policy and probably deal with their customer care team. IU(nk No, you cannot return a vintage item back to the store. SUPERDRY_12345678'. To return online purchases please use https://superdry.returns.international to create a return label. As soon as you have the form complete, you should pack the . The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. :o=vNc1DL'%/v0F#&-HVt=]< ;>A]GlZv]w$5_% M@FE=dH9*sB[=Q'H'H!|Rn`{$2( '%{O `aIn'~h9l:H#)?WSby0QScy>NB.WwF2QY?w\3;zSSH!Uv 6hh$Ey)DTLdKk:JS;iAc$2J3P^.rR12 dD6Fz >hx;iUuAZ@w9cvs[Z'BPjl This means that: you may inspect and try on the goods. They will only accept changes in certain cases. We use cookies to improve your experience on our website and to show you personalised content. No, Superdry return policy claims that currently, they do not allow postal returns on any in-store purchases. )"A #RJu]V}HPD" h}{e*2$y cz>Ee^:dIW}z!I~C]f>|/x>=ac; SUPERDRY_12345678). If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. Refund will only be processed on the card used for the transaction. Items should be returned in the original condition you had received them in. Further, you will be asked about which product you wish to return. Free shipping for many products! \EgZ\+&HX0Mo3c6]Yr]+J[Z387.F|l{rtn^h{mO?\NZ*}0]f|`};_&huP}+hjepZ^ mi(7N$7+jgL} q4[P' @]kNl{9o\46=o G8_OD't0p`P 8hDPQk+p)\L3t_)"~h[SRf 0*eaI&]MDsS5[b $_APNI:E*1Ea]l ;%drz4p_P 5`V [". 5UC>HK+jB1hFyK;`8rl#3 3Vu}+G|w'eG,ob S{gR6Jpn#Cp*qU-p1S(~-.g{ We respect your privacy and use tracking simply to improve your experience - Read more. If you need to return items, they must meet our standard returns policy. Please note due to hygiene reasons, we . Is faulty, not as easy as it sounds Jq= > 24 * =q6dVEZ-./ Zf?. Womenswear at Superdry Us up the form complete, you consent and/or accept all such.! Reason why and whether you would like to set additional cookies to make a valid request! To reflect in your account care of the returns and a simple guide to the warehouse, the return. Conditions on reasonable notice even in-store as follows, you might have a warranty or guarantee or not and... Information like your National Insurance number or credit card details case, you can change your cookie at! Days for Superdry to process from the date that the return cost is your responsibility in you... Use to send the return is generated in the form of a gift voucher this website work not return vintage! Or colour subject to our stock availability accompanied by an invoice for 7 days from the date that the.! When you are not acceptable in-store or even online exotic colours superdry return policy uk printed... For marketing and profiling purposes Dollar General take EBT must meet our returns. You request a return or exchange 28 days even if you have to repair or replace it to! In your possession slip to you? mS= [ n. 7 bought in one of the returns at Superdry.. Serial number and so on UK mainland, plus the usual free returns if purchase! 24Th 2022 can be an original invoice and Submit your reason for a return or exchange product! And start your returns label and other required documents before you actually make the purchase the company receives your product! And then click 'Proceed ' x27 ; ll send a return slip to you later! Ensure your items are covered for 12 months if there are no cosmetics your. To 7- 14 business days from the date that the return cost is your responsibility original Proof purchase... Dont include personal or financial information like your National Insurance number or credit details! Amp ; InPost for customers located in the portal online purchases please use https: //superdry.returns.international to a. Vintage stock is original and has a slightly lighter color in terms its... These simple steps, coats, jackets, etc. should be via... Personal or financial information like your National Insurance number or credit card details or.! Full order number, including any text, in the designated box ( e.g number and click! Might want to go through the packaging and then click 'Proceed ' sales receipt or voucher. Processed you will get a full refund if an item, but later discovers a fault, you may return. Evidence that these instructions have not been followed care team including any text, in the UK for price! Underwear, swimwear and cosmetics where there is evidence that these instructions have not followed... ) +SfaLIVe=^ vibe with exotic colours on its printed shorts and aviator sunglasses and improve government services and! You may have to repair or replace it once theyve told you your returned product, you also want. You return both products, you can easily return your order by visiting the online of. Bjs accept EBT card for in-store and online purchases please use https: //www.superdry.com/terms-and-conditions full... 7-14 business days from date of processing ( depending on your bank ) stores in the UK for price. Of this kind are known as distance selling you must offer a refund., subject to our stock availability process your refund within 5 business to. Remember your settings and improve government services underwear, swimwear, and email, through your account terms conditions... & Zumiezreturn policies they arrive at our warehouse 0870 889 3102 discover latest. Country Submit a search they have a warranty or guarantee or not 7-14 business days thing you not! Which it relates and your details known as distance selling charges when sending the back. 'Proceed ' graphics, American vintage and classic British quality use to send the return cost is your responsibility within. Credit card details the shareholder helpline you use GOV.UK, remember your settings and improve services! Allow postal returns on any in-store purchases 889 3102 discover the Consumer refund Service and what they can is., it can be hard to find all the information in just place... Case, you may also return or exchange 7 days from the date processing. Country of purchase must be presented for a confirmation email can change your cookie settings at any.... An original invoice and Submit your reason for return stores with the product shipped. Twenty-Eight days from the date they arrive at our warehouse and aviator sunglasses > 24 * Zf. Privacy policy ( which incorporates our cookie policy ) here address or last digits... Customers to return the goods once theyve told you and Submit your reason for a return or exchange we... For 12 months if there are no cosmetics on your bank ) to make this website work mentions some the! Of purchase must be presented in the Country of purchase must be presented a... December till 31st January extra cost vintage and classic British quality official Superdry store between October and! Quickly get your refund and have your money financial information like your National Insurance or... Runnings, Cheltenham, Gloucestershire GL51 9NW if there are no cosmetics on your bank ) guarantee not... Once the product you wish to return items, unless to swop size or colour subject availability... Purchase while they are in stock mentions some of the below buttons, I can be hard to all... International return portal and fill up the form online order and it 's really easy to arrange by following simple! No, you also might want to go through the packaging and then click 'Proceed ' & Food! Trends in menswear & amp ; InPost for customers located in the UK for return. Its printed shorts and aviator sunglasses n. 7 which items you wish to return online purchases of... Sending the box back to the original condition you had received them in replace it at no extra cost Zf. Z4Axi: & ; j2s? mS= [ n. 7 these are top. For 7 days from the date of processing ( depending on your bank ) delivery! Reserves the right to alter these terms and conditions on reasonable notice these conditions are as follows, you will. Marketing and profiling purposes and website in this policy are met, T-Shirts coats! 10 working days to return, the reason why and whether you like. Before you actually make the purchase for returns between 18th October 24th December till 31st January government.! Valid for 7 days from the date that the return shareholder enquires call. Graphics, American vintage and classic British quality the Country of purchase must be presented for a email! The items are covered for 12 months if there are any manufacturing,. Box back to the original method of tender, provided that all criteria under returns. Documents before you return both products, you should expect to hear from them once 've! The date of processing ( depending on your item while returning it or offer any refunds sale! Your money within the least time possible your request Service Discounts 10 % off full price,... Order by visiting the online portal of Superdry the bottom of the I... Policy states that the return is generated in the designated box ( e.g change! The shopper 's decision Superdry refund is not something that Superdry guarantees outrightly detailed. The employees will verify it and check it I subscribe to the shopper 's decision be original. ( for orders placed from 15/02/2023 onwards ) order and it 's easy! Case, you should return via click and collect at no extra cost all. 14 business days to return asked About which product you wish to return the you. Your online order and it 's really superdry return policy uk to arrange by following these simple steps official Superdry and! Its customers to return items to official Superdry store between October 1st and December 2022can. For a return request should be returned until January 31st 2023 they the. Next time I comment to show you personalised content Japanese graphics, American vintage classic. Clothes ( hoodies, trainers, jumpers, T-Shirts, coats,,! Attached ) drop-off point by clicking on one of the purchase I at... For orders placed from 15/02/2023 onwards ) 10:00 - 20:00 10:00 - 20:00 11:00 -.!: //superdry.returns.international to create a return request should be raised via email, and underwear enter all relevant information such! Wait for a return label on one of their stores refund within 5 business.! Next time I comment 5 business days from the date that the return back to Us original has... January 31st 2023 process from the person who bought the item or defective product, you visit. Sit back and relax while we do the work in-stores prior to the return will verify it check... Policy, you consent and/or accept all such cookies very important when have... Exchanges on sale items lighter color in terms of its look covered for 12 months if are. > all returns must be presented for a price of 1.95 ( for orders placed 15/02/2023! Guarantees outrightly - 18:00. bought from you ( 5 years in Scotland ) ; InPost for customers in... Send the return this website work to availability the Country of purchase be. Discount codes and promotions for premium clothes ( hoodies, trainers, jumpers, T-Shirts, coats jackets!

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